People from all walks of life can become Pizza Capers franchisees. No prior pizza chef experience is required. A comprehensive preliminary training program is provided for all new owners covering theory, practical and customer service. Time is spent at our RFG training academy on the Gold Coast while the rest of the training is spent in-store, in real life situations. Franchisees become pizza experts with the in-depth training and support.
Once your comprehensive training is completed we’ll send a trainer to the store for up to 2 weeks to assist with the opening. We complement this with regular visits by your assigned Sales and Performance Manager who will assist you with all things pizza. We also provide access to our comprehensive online training program to help train your team.
The cornerstone of this training is the RFG online training platform called RIOT (RFG Info and Online Training), which offers a cluster of brand specific features, graduated training courses and technical materials.
Benefits of the RIOT system are:
- A proven track record of successful and quickly completed online training compared to manual paperwork methods;
- Employees can access at any time allowing them to undertake training in their own time, reducing in store training time and owner costs;
- Providing a means of communication between business owners and employees through notices, rosters and a forum;
- Owners are able to monitor employee’s progress with online training; employees can progress at their own speed and revise material to refresh their skills.